Contact us

Contact us

If you need to return your order for any reason, we will accept it. It is our goal to ensure that all of our customers and ambassadors are 100% happy with us and our creations.
In the event of a return, you as the buyer are responsible for all costs and return shipping.
In case you need to exchange for a new color, style, or size, please return your item(s) and then place a new order. We will assist you with free shipping on the updated order when you wish to exchange something 🥰

All returns can be sent to the address below:

Brahmaki AB
Ohlins vag 24
13970 Stavsnas
Sweden
love@brahmaki.com
+46 70 579 09 69

With love 💛


If you wish to cancel your purchase, you may do so at any time. It applies regardless of the reason. It is our goal not to let anyone worry that their purchase cannot be reversed. To avoid shipping unnecessary products, we ask that you think twice before ordering.
The following rights are always available to you as a customer:
You have 60 days to return your purchase (from the day you receive it).
We offer a full refund if you're not satisfied - no matter what the reason may be.

It is your responsibility as a customer to:
- To pick up your parcel. A shipping and handling fee of $40 will be charged if you have not collected your parcel.
Make sure the clothes are in new condition and packed in their original boxes.
- Pay for return freight (exceptions include damaged goods, for which we will pay return freight)
For non-EU shoppers, please note that all prices on the website are shown excluding VAT. It is likely, however, that you will be charged VAT on your package when it arrives in your country.In Norway, you can calculate the cost of customs clearance here: https://www.toll.no/en/services/import-calculator/ (the 25% VAT is already deducted in our cash register, so the only additional cost is customs clearance/handling).

Our company always complies with laws relating to consumer rights and encourages customers to always read about their rights when shopping online. For more information, please visit: https://www.konsumentverket.se/languages/english-engelska/for-businesses/if-the-customer-cancels-the-distance-purchase/

Please contact us at order@brahmaki.com if you have any questions about the terms and conditions of your purchase.

Hugs and love from us

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

All orders within the EU are shipped from our office in Stockholm, Sweden.
The delivery time is currently between 10-14 days. If you are planning on wearing the garment to an upcoming event, please contact us and we will arrange express shipping from Jaipur. Please keep in mind that you might be charged customs fees if you receive a package from outside the EU

When you order from outside the European Union, we ship it directly from our office in Jaipur, India. Expected delivery time is between 3 and 7 days. Your order will always be provided with a tracking number. Due to the fact that the shipping provider we use in India is not within the Brahmaki concern, the name may appear differently.

We will be happy to assist you with any questions you may have regarding this 💛

The majority of our products are designed for women who are around 170 cm | 5'5 tall. However, we know that there are women of all shape and heights. Having our own production facility enables us to customize our products according to your needs. In the comment field on the checkout page, please share your specific measurements. Based on your height, our designers can determine the length of the garment 💛

The goal of our company is to be 100% sustainable. Materials and dyes used in our products are biodegradable and eco-friendly. We are committed to having a climate-friendly business and will do all we can to protect the planet and all its sentient beings 🙏🏼

https://www.brahmaki.com/pages/size-guide

Swedish company

Sweden is the country where our company is registered, but our operations are global.

Worldwide shipping

Our shipping services are available worldwide. Orders within the EU are shipped from Stockholm, Sweden. All other orders are shipped from our office in Jaipur, India.

support

Customer service is one of our top priorities. The goal of our company is to provide 100% customer satisfaction. Whenever you have a complaint, please contact us and we'll make sure to assist you.