If you need to return your order for any reason, we will accept it. It is our goal to ensure that all of our customers and ambassadors are 100% happy with us and our creations.
In the event of a return, you as the buyer are responsible for all costs and return shipping.
In case you need to exchange for a new color, style, or size, please return your item(s) and then place a new order. We will assist you with free shipping on the updated order when you wish to exchange something 🥰
Please contact us at email@example.com to initiate a return.
If you wish to cancel your purchase, you may do so at any time. It applies regardless of the reason. It is our goal not to let anyone worry that their purchase cannot be reversed. To avoid shipping unnecessary products, we ask that you think twice before ordering.
The following rights are always available to you as a customer:
You have 60 days to return your purchase (from the day you receive it).
We offer a full refund if you're not satisfied - no matter what the reason may be.
It is your responsibility as a customer to:
- To pick up your parcel. A shipping and handling fee of $40 will be charged if you have not collected your parcel.
Make sure the clothes are in new condition and packed in their original boxes.
- Pay for return freight (exceptions include damaged goods, for which we will pay return freight)
- For non-EU shoppers, please note that all prices on the website are shown excluding VAT. It is likely that you will be charged VAT on your package when it arrives in your country. This depends on each country and their import policies. We used to have all prices including VAT but since each country has different ways of calculating VAT we thought it would be better to have as a low price as possible on the website and let each country assist their citizens with their national policies.
Our company always complies with laws relating to consumer rights and encourages customers to always read about their rights when shopping online. For more information, please visit: https://www.konsumentverket.se/languages/english-engelska/for-businesses/if-the-customer-cancels-the-distance-purchase/
Please contact us at firstname.lastname@example.org if you have any questions about the terms and conditions of your purchase.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
All orders that are not "express" are shipped from our office in Stockholm, Sweden.
The delivery time is currently between 15-25 days. If you are planning on wearing the garment to an upcoming event, please contact us and we will arrange express shipping from Jaipur. Please keep in mind that you might be charged customs fees if you receive a package from outside the EU
When you order from outside the European Union and chose "express shipping" we ship it directly from our office in Jaipur, India. Expected delivery time is between 5-10 days. Your order will always be provided with a tracking number. Due to the fact that the shipping provider we use in India is not within the Brahmaki concern, the name may appear differently as who has shipped the package.
Please contact email@example.com if you have any questions 💛
The majority of our products are designed for women who are around 170 cm | 5'5 tall. However, we know that there are women of all shape and heights. Having our own production facility enables us to customize our products according to your needs. In the comment field on the checkout page, please share your specific measurements. Based on your height, our designers can determine the length of the garment 💛
The goal of our company is to be 100% sustainable. Materials and dyes used in our products are biodegradable and eco-friendly. We are committed to having a climate-friendly business and will do all we can to protect the planet and all its sentient beings 🙏🏼